Features
This comprehensive platform effectively consolidates everything into one seamless solution which truly makes the defacto ERP for MSPs
Client Documentation
ITFlow offers a comprehensive solution for IT management, serving as a centralized hub for managing client information, including contacts, locations, vendors, computer assets, software licenses, web domains, and key documents. Its efficient system streamlines operations and improves client satisfaction.
Support Tickets
ITFlow's ticketing system is designed for efficiency in IT support. It enables the creation, prioritization, and tracking of tickets, enhancing client relations and optimizing workflow for IT professionals.
Invoicing
ITFlow Billing revolutionizes invoicing with features like recurring invoices, quotes, automated reminders, client online pay via Stripe Credit Card Processng. It simplifies financial management and provides detailed reporting for a clearer financial overview.
AI Integration
ITFlow has added AI support, offering both private, self-hosted options like Ollama and LocalAI, and external services like ChatGPT. This integration facilitates tasks like ticketing, billing, documentation, and text editing, streamlining your workflow.
Powerful API
ITFlow's API facilitates seamless integration with various software systems, including RMMs and CRMs. It enhances IT infrastructure management, ensuring smooth data exchange and reliable system organization.
Password Management
The password manager in ITFlow securely stores, organizes, and shares passwords. It features AES encryption, providing robust protection against unauthorized access and cyber threats.
Client Portal
ITFlow's client portal offers clients direct access to their account information, ticket status invoices and important documents. It enhances transparency and communication, strengthening client relationships and involvement.
Accounting
ITFlow provides a full fledged accounting to keep track of your business expenses and income along with payroll and assets and extensive reports
Bulk Email Communication
Communicate with your clients and their employees using the bulk mail features, target them regarding maintenence schedules, outages and general marketing
Calendar Events
Manage multiple calendars and create calendar events and send notifications to the appropriate people for client scheduling, tasks etc
Lead Management
ITFlow allows you to manage your sales Leads.
Modular
ITFlow allows you to take control and easily turn off the modules you don't need. Just want to use it for documentation, no problem.
ITFlow in Action
This comprehensive platform effectively consolidates everything into one seamless solution.
